Be alert to scams

The department would like to remind international students and their families and education agents to be alert to scams, particularly when paying tuition fees.

Follow the below steps to help prevent being scammed:

  • double check the sender’s email address by clicking into the email address field. We only send emails from @education.vic.gov.au addresses, e.g. john.smith@education.vic.gov.au
  • invoices are issued from the email address: isfinance@education.vic.gov.au
  • only pay using the Westpac bank details provided in the invoice. We do not use any other bank account.

If you are asked to pay from a different email address or to a different bank account, please email international@education.vic.gov.au.

For more information on banking scams, see: Types of Scams & Fraud | Westpac

Payment via internet or phone banking from your cheque or savings account. Please note, your payment can take up to 2 days to clear.

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BILLER CODE

214742

REFERENCE No.

The 16 digit reference number located at the bottom of your invoice


Multiple student payments

Please make separate payments for each student using each student’s individual invoice and quote their unique reference number.

退款

在某些情况下,学生可能符合退款条件,例如学生或教育部违约的情况。当学生未能在指定的开课日期开始课程,或在《注册确认书》(CoE)所列的结束日期之前退学且未完成课程时,可能有资格申请退款。在某些情况下,可能需要支付退款管理费。更多信息请参阅退款政策

退款申请应通过维多利亚州国际学生信息工具(VISIT)学生门户提交。在填写退款申请时,应根据退款政策的要求上传相关证明材料。

Pay online using your Credit Card details. View the Online Payment Guide

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Pay now


退款

在某些情况下,学生可能符合退款条件,例如学生或教育部违约的情况。当学生未能在指定的开课日期开始课程,或在《注册确认书》(CoE)所列的结束日期之前退学且未完成课程时,可能有资格申请退款。在某些情况下,可能需要支付退款管理费。更多信息请参阅退款政策

退款申请应通过维多利亚州国际学生信息工具(VISIT)学生门户提交。在填写退款申请时,应根据退款政策的要求上传相关证明材料。

Deposit your payment directly from any Australian account.

Please use the bank account information provided on your invoice.

Payment Instructions

  • Payment options: please read the ‘Payment Options’ instructions on page 2 of the invoice for accepted payment methods.
  • Identify your payment: always include your unique ‘Ref’ when paying to help us match the payment to the student. If you don’t write the ‘Ref’ number in the payment details, your payment might be delayed.
  • Separate payments: please make separate payments for each student, if paying for more than one student or invoice, using each invoice’s unique ‘Ref’ numbers.

退款

在某些情况下,学生可能符合退款条件,例如学生或教育部违约的情况。当学生未能在指定的开课日期开始课程,或在《注册确认书》(CoE)所列的结束日期之前退学且未完成课程时,可能有资格申请退款。在某些情况下,可能需要支付退款管理费。更多信息请参阅退款政策

退款申请应通过维多利亚州国际学生信息工具(VISIT)学生门户提交。在填写退款申请时,应根据退款政策的要求上传相关证明材料。

Payment can be made by telegraphic transfer into our bank account from your international bank account.

Please use the bank account information provided on your invoice.

Payment Instructions

  • Payment options: please read the ‘Payment Options’ instructions on page 2 of the invoice for accepted payment methods.
  • Identify your payment: always include your unique ‘Ref’ when paying to help us match the payment to the student. If you don’t write the ‘Ref’ number in the payment details, your payment might be delayed.
  • Separate payments: please make separate payments for each student, if paying for more than one student or invoice, using each invoice’s unique ‘Ref’ numbers.

退款

在某些情况下,学生可能符合退款条件,例如学生或教育部违约的情况。当学生未能在指定的开课日期开始课程,或在《注册确认书》(CoE)所列的结束日期之前退学且未完成课程时,可能有资格申请退款。在某些情况下,可能需要支付退款管理费。更多信息请参阅退款政策

退款申请应通过维多利亚州国际学生信息工具(VISIT)学生门户提交。在填写退款申请时,应根据退款政策的要求上传相关证明材料。

Learn about the ISP refund policy and find out how to submit a refund request.

CRICOS provider name and code: Department of Education, 00861K
CRICOS course names and codes: Primary (Prep to Year 6), 019047G; Secondary (7-12), 019048F;
Victorian College of the Arts Secondary Course (7-12), 028651A

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