The department would like to remind international students and their families and education agents to be alert to scams, particularly when paying tuition fees.
Follow the below steps to help prevent being scammed:
- double check the sender’s email address by clicking into the email address field. We only send emails from @education.vic.gov.au addresses, e.g. john.smith@education.vic.gov.au
- invoices are issued from the following Oracle Cloud email address: DETVICGOV.sender.otm@workflow.mail.ap1.oracelcloud.com
- only pay using the bank details provided in the attached invoice. Our bank account is a Westpac bank account and can be checked against the details provided below on this webpage. We do not use any other bank account.
If you are asked to pay from a different email address or to a different bank account, please email international@education.vic.gov.au.
For more information on banking scams, see: Types of Scams & Fraud | Westpac
