Be alert to scams

The department would like to remind international students and their families and education agents to be alert to scams, particularly when paying tuition fees.

Follow the below steps to help prevent being scammed:

  • double check the sender’s email address by clicking into the email address field. We only send emails from @education.vic.gov.au addresses, e.g. john.smith@education.vic.gov.au
  • only pay using the bank details provided in the attached invoice. Our bank account is a Westpac bank account and can be checked against the details provided below on this webpage. We do not use any other bank account.

If you are asked to pay from a different email address or to a different bank account, please email international@education.vic.gov.au.

For more information on banking scams, see: Types of Scams & Fraud | Westpac

Payment via internet or phone banking from your cheque or savings account. Please note, your payment can take up to 2 days to clear.

BPay Logo

BILLER CODE

214742

REFERENCE No.

The 16 digit reference number located at the bottom of your invoice


Multiple student payments

Please make separate payments for each student using each student’s individual invoice and quote their unique reference number.

Refunds

Students may be eligible for a refund in the event of a student or department default, e.g. when a student does not commence their course on the agreed start date or withdraws from the course before the end date on the Confirmation of Enrolment (CoE) and has not completed the course, along with other circumstances. A refund administration fee applies in some instances. For more information see the Refund Policy.

Refund requests should be submitted using the Victorian International Students Information Tool (VISIT) student portal. Required evidence outlined in the Refund Policy should be uploaded as prompted when completing the refund request in the student portal.

Pay online using your Credit Card details. View the Online Payment Guide

Visa and Mastercard Logos

Pay now


Refunds

Students may be eligible for a refund in the event of a student or department default, e.g. when a student does not commence their course on the agreed start date or withdraws from the course before the end date on the Confirmation of Enrolment (CoE) and has not completed the course, along with other circumstances. A refund administration fee applies in some instances. For more information see the Refund Policy.

Refund requests should be submitted using the Victorian International Students Information Tool (VISIT) student portal. Required evidence outlined in the Refund Policy should be uploaded as prompted when completing the refund request in the student portal.

Deposit your payment directly from any Australian account.

BANK ACCOUNTDepartment of Education
BSB033-222
ACCOUNT No.190015
DESCRIPTIONInsert student ID number and student name

Refunds

Students may be eligible for a refund in the event of a student or department default, e.g. when a student does not commence their course on the agreed start date or withdraws from the course before the end date on the Confirmation of Enrolment (CoE) and has not completed the course, along with other circumstances. A refund administration fee applies in some instances. For more information see the Refund Policy.

Refund requests should be submitted using the Victorian International Students Information Tool (VISIT) student portal. Required evidence outlined in the Refund Policy should be uploaded as prompted when completing the refund request in the student portal.

Payment can be made by telegraphic transfer into our account. Account details are as follows:​

BANK
Westpac Banking Corporation
Victorian Government
Level 10,
360 Collins Street,
​Melbourne
Victoria 3000
Australia​
BANK TITLEDepartment of Education
BRANCH NUMBER (BSB)033-222
ACCOUNT No.190015
SWIFTCODEWPACAU2S
PURPOSE​​'Insert student ID number and student name'

Refunds

Students may be eligible for a refund in the event of a student or department default, e.g. when a student does not commence their course on the agreed start date or withdraws from the course before the end date on the Confirmation of Enrolment (CoE) and has not completed the course, along with other circumstances. A refund administration fee applies in some instances. For more information see the Refund Policy.

Refund requests should be submitted using the Victorian International Students Information Tool (VISIT) student portal. Required evidence outlined in the Refund Policy should be uploaded as prompted when completing the refund request in the student portal.

CRICOS provider name and code: Department of Education, 00861K
CRICOS course names and codes: Primary (Prep to Year 6), 019047G; Secondary (7-12), 019048F;
Victorian College of the Arts Secondary Course (7-12), 028651A

Type on the line above then press the Enter/Return key to submit a new search query