Students may be eligible for a refund in the event of a student or department default, e.g. when a student does not commence their course on the agreed start date or withdraws from the course before the end date on the Confirmation of Enrolment (CoE) and has not completed the course, along with other circumstances. A refund administration fee applies in some instances. For more information see the Refund Policy.
Refund requests should be submitted using the Victorian International Students Information Tool (VISIT) student portal. Required evidence outlined in the Refund Policy should be uploaded as prompted when completing the refund request in the student portal.
