Deposit your payment directly from any Australian account.
Please use the bank account information provided on your invoice.
Payment Instructions
- Payment options: please read the ‘Payment Options’ instructions on page 2 of the invoice for accepted payment methods.
- Identify your payment: always include your unique ‘Ref’ when paying to help us match the payment to the student. If you don’t write the ‘Ref’ number in the payment details, your payment might be delayed.
- Separate
payments:
please make separate payments for each student, if paying for more than one student or
invoice, using each invoice’s unique ‘Ref’ numbers.
Refunds
Students may be eligible for a refund in the event of a student or department default, e.g. when a student does not commence their course on the agreed start date or withdraws from the course before the end date on the Confirmation of Enrolment (CoE) and has not completed the course, along with other circumstances. A refund administration fee applies in some instances. For more information see the Refund Policy.
Refund requests should be submitted using the Victorian International Students Information Tool (VISIT) student portal. Required evidence outlined in the Refund Policy should be uploaded as prompted when completing the refund request in the student portal.
