This section covers: an overview of the legislative framework and roles and responsibilities.
Section 1 - Marketing and Recruitment
This section covers: information for prospective students, marketing and recruitment and education agents.
Section 2 - Admissions
The section covers: accepting students.
Section 3 -
Homestay arrangements (Level 2 schools only)
This section covers: setting up and maintaining homestays, child safe travel arrangements.
Section 4 - Supporting students - Adjusting to life and study in Australia
The section covers: pre-arrival information, student arrival, orientation, non-commencing students,
course credit, ongoing student support
Section 5 - Supporting students - Safety
This section covers: child safe, raising student safety awareness (Sun Smart, water safety,
online safety, travel safety, mental health), critical incidents.
Section 6 - Supporting students - Learning and engagement
This section covers: general learning and welfare support, attendance (including student
leave), course progress and learning support, modes of study, changes to study
Section 7 - Transfers and cancellations
This section covers: transferring to another Victorian Government School (changing location),
transferring to another CRICOS provider (a withdrawal), student initiated
cancellations, Department initiated cancellations, Department initiated suspensions, student
Section 8 - Administrative requirements
covers: refunds, complaints and appeals, school record keeping, fees,
invoicing and disbursements, school re-accreditation.